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So when you create a file on, the file’s information (its “metadata”) is immediately downloaded to your computer but none of the file’s contents are transferred in that operation. NTFS Sparse File functionality allows Dropbox to create an “empty shell” for any file - with all the usual information (name, size, etc.) but with none of the actual content. Smart Sync leverages a trio of Windows capabilities: How Smart Sync works: Supporting technologies

Space Used - How much storage space your offline files are currently using on your phone or tablet.Indeed, Smart Sync has been a very popular feature since its debut in 2017.

Available Space - How much storage space is available on your phone or tablet for offline files.

Toggle Use data for offline files (Android) or Use Cellular Data (iPhone/iPad) to on.

To set your offline files to update all the time, whether you’re connected to Wi-Fi or only data:ģ. To update all of your offline files while you’re connected to data, go to your list of offline files and tap the refresh icon (circular arrow in the top right). To update an offline file while you’re connected to data, go to your list of offline files and tap the yellow “ !” (exclamation point) next to the file you’d like to update. You must be connected to Wi-Fi with your list of offline files open for them to update. On iPhone/iPad, tap the account icon (person) in the bottom right and then the gear icon in the top left.ģ.Tap Offline (Android) or Manage Offline Files (iPhone/iPad).īy default, your offline files don’t stay continuously updated, or “synced”, if you’re only connected to data.On Android, tap the menu icon (horizontal lines) in the top left and then Settings.Once a file has been made available offline, it will have an offline icon (white downward-facing arrow in a green circle) next to or under it in your file list. To make your file only available online again, toggle off Make Available Offline (Android) or tap Remove from device (iPhone/iPad). Toggle on (Android) or tap (iPhone/iPad) Make Available Offline.The ability to make individual files available offline is available to all Dropbox users. Note: The ability to make an entire folder available offline is only available to customers on Dropbox Plus, Family, Professional, and Business plans.Next to or under the file you’d like to make available offline, tap the “ …” (ellipsis).

Download and sign into the Dropbox mobile app, if you haven’t already.To make files available offline on your phone or tablet: Make files available offline on a phone or tabletįiles in the Dropbox mobile app aren’t stored on your phone or tablet, so they aren’t available offline by default.

The file is now available offline, from the Dropbox folder in File Explorer (Windows) or Finder (Mac). Learn about the different sync icons and what they mean. Once you see a solid green checkmark on the file or folder, that means it’s available offline.

Wait a few minutes, while the file or folder updates.

Right-click the file or folder and select Make available offline.

If you’re trying to make a file available offline, check the box next to the folder that file is stored in.

If you don’t see the file or folder you’d like to save offline, open your desktop app preferences, click the Sync tab, and check the box next to the folder you’d like to make available offline.

Open File Explorer (Windows) or Finder (Mac) and navigate to the file or folder.

For example, to view a PDF, you need a PDF viewer installed on your computer.

Make sure there’s an application on your computer that can open your files offline.

Download the Dropbox desktop app, if you haven’t already.

Make a file available offline on a computer

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